Our goal is to make everyone feel comfortable, safe and confident when choosing to stay at The Parkside Hotel & Spa.
Housekeeping is the beating heart of a hotel, and now more than ever, this is true. Cleaning has come to the forefront of innovation with new technologies to help keep our team and guests safe.
The Parkside Hotel & Spa is officially approved through Destination Greater Victoria and the World Travel & Tourism Council (WTTC) Safe Travels stamp program. This certification provides traveller confidence, recognizing those who have adopted the global standardized protocols.
Our team’s enhanced cleaning and safety procedures include:
Each guest suite is thoroughly cleaned and disinfected between guest stays.
During stays, our daily housekeeping services are limited. If guests require any additional amenities, our team is delighted to provide them. For guests staying 7+ nights, a weekly clean will be provided and scheduled through our guest services team.
Our retreat-like amenities include a spa, pool and fitness along with fabulous gathering spaces like our rooftop gardens and theatre.
Spa, Pool & Fitness Centre
Stop by and see our recreation attendant who will get you set up to enjoy the spa, pool and hot tub and fitness centre during your stay.
Know that our pool's high touchpoints are frequently cleaned and sanitized between each use.
During fitness centre sessions, you'll find disinfectant bottles and towels to use. Periodically, our attendant will do a deep clean and sanitize to ensure absolute comfort and safety.
For more information, please contact our guest services team at 250.940.1200 or guestservices@parksidevictoria.com.
The Parkside Theatre
Our theatre is open for private rentals during your stay and is completely cleaned and disinfected between uses. For more information, click here.
Rooftop Marshmallow Roasting
Roast marshmallows on our Rooftop Gardens. Reserve a fire pit all to yourself and enjoy a fun and safe activity during your stay. For more information, click here.
Lobby and Atrium
Sanitation stations can be found throughout the lobby and atrium. In our public spaces, along with routine sanitizing, we utilize our Electrostatic Handheld Sprayer. We routinely mist disinfectant throughout the hotel including lobby furniture, elevators, exit stairwell railings, public washrooms, and guest floor furniture.
Inspiring spaces, thoughtful service, and an ideal downtown Victoria location, along with our Pledge of Care to you and your attendees provide confidence and peace of mind.
Our banquets team ensures the following standards are met:
The BSAFE™ Program ensures a health and safety educational foundation across BC tourism and the hospitality industry.