If you are unable to make your scheduled appointment, please cancel with at least 24 hours notice for a single treatment, or 48 hours for a package or group reservation. Spa appointments which are not cancelled in this timeframe will be subject to a cancellation penalty of 50% o.f the cost of the treatment(s) booked. No-shows will be charged the full cost of the treatment(s) booked.
The Parkside Spa is a peaceful environment. Children aged 12 to 18, are welcome accompanied by a parent or guardian. In respect for our other spa guests, please do not arrange to have your children accompany you to your appointment. In keeping with our relaxing environment, please turn off any electronic devices prior to entering the spa.
We suggest arriving at least 15 minutes or more prior to your scheduled appointment. This will allow you time to check-in, and will ensure you are able to begin your treatment on time. Our beautiful relaxation lounge serves revitalizing tea, Santevia-filtered water and offers a tranquil space to unwind prior to your treatment.
Our professional therapists are trained in draping procedures to ensure complete privacy and will guide you through your treatment; however, for your comfort, please discuss any questions you may have with your therapist. Gratuities for exceptional service can be added to your bill upon checkout.